Submit a request

Aim to include as much information and detail in your request as possible to reduce delays between replies

Your email address

Subject *

Issue type*

Please choose the issue type from the list below

Deposit address(optional)

Enter the deposit address

Deposit ID(optional)

Deposit ID from the B2BINPAY Deposits Section

Full API request body*

Payout ID*

Payout ID from the B2BINPAY Payouts Section

Should the callback be re-sent?

API response body*

Transfer ID*

Transfer ID from B2BINPAY

Link to the transaction in the explorer

payout link from the explorer

Description *

Please enter the details of your request. A member of our support staff will respond as soon as possible.

Attachments(optional)

Add file or drop files here